Our Staff
Q10 Quest Commercial Capital Corp
JENNIFER FOWLER
Loan Servicing Administrator
Contact Jen at 513-985-4000 or jfowler@questccc.com
SUSAN G. BRANSCOME
President
Susan Branscome, President and Founder of Q10 | Quest Commercial Capital Corp, has nearly 30 years of experience in commercial real estate lending and mortgage banking. Following Branscome’s 1998 founding of the company, provides long-term financing for industrial, office, multifamily, and retail projects. Over her career, Branscome has originated more than $2.5 billion in commercial real estate debt. Q10 | Quest Commercial Capital Corp has a current loan portfolio in excess of $600 million.
Branscome manages the Q10 | staff as well as client relationships with more than 25 life insurance companies. These firms rely on Q10 | Quest Commercial Capital Corp to originate commercial real estate loans throughout the region. Commercial real estate owners and developers use Branscome and her team to find the most competitive loan terms available in the marketplace. The firm originates commercial mortgages with institutional investors and borrowers, typically long-term, fixed-interest rate, non-recourse debt.
Past Experience
Prior to starting her own company, Susan was Vice President of Capstone Realty Advisors in Cincinnati, Ohio, where she originated $150 million in commercial mortgage loans for institutional investors including PPM Finance, Allstate, Southern Farm Bureau and Thrivent Financial for Lutherans. Later, during her tenure as Vice President of GMACCM, in Cincinnati, OH, Susan developed 10 new institutional relationships and originated $120 million in commercial mortgage loans. As the first female loan officer in Carillon Advisors company history within mortgage lending, she originated $200 million in commercial mortgage loans throughout the Midwest and Southeast U.S., and managed the Union Central mortgage portfolio performing workout, foreclosure and bankruptcy work. As Assistant Vice President of Bank One, Dayton, OH, she was the first female loan officer within the bank's Commercial Real Estate division.
Industry Entrepreneur
Susan Branscome is one of only two women in the United States who has started her own mortgage banking firm. Of the industry's 5,000 U.S. mortgage banking professionals, less than two percent are women. Due to her refusal to give up in a male dominated field, Susan is among only eight women in the U.S. who are owners in mortgage banking companies, and the only woman owner in Ohio.
Industry Leader
An industry leader regarded as an expert nationally, Branscome has strong client relationships among institutions and real estate owners who appreciate her high integrity and hard work. She is a natural business leader whose career and professional success is mirrored in her civic and community work.
Branscome is consistently invited by industry editors to write articles for local, state and national publications including The Business Courier, Midwest Real Estate News, Apartment Finance Today, Multi-Housing News and Heartland Real Estate Business. Her writing expertise includes topics such as the state of the real estate markets, New Markets Tax Credits, Tenants in Common and Effects of Offshoring business.
Noted National Industry Speaker
Susan has been a featured speaker at the National Association of Industrial and Office Properties (NAIOP) national forums in Orlando and Columbus. Susan recently led a roundtable discussion on Tenants in Common during the national meeting of Commercial Real Estate Women (CREW) Network in Atlanta. During the spring of 2007, Susan facilitated a panel as well as served on a panel at a Chicago seminar hosted by Midwest Real Estate News. In 2007, Branscome was invited by the Mortgage Banker's Association to serve as an expert speaker during their national meeting in San Diego. In addition, Susan speaks several times a year at regional and national Mortgage Banking Association conferences. Locally, she regularly makes presentations on commercial real estate finance for local law firms, accounting firms and the Cincinnati Board of Realtors. In the fall of 2008 Susan spoke at a CCIM function in Cincinnati and conducting a panel at an ICSC event in Chicago. Susan is recognized as a local and national industry leader and expert.
Professional and Community Achievements
Chosen as Cincinnati YWCA 2011 Career Women of Achievement
Inducted into Midwest Real Estate News first Hall of Fame, 2011
Recipient of the 2009 'Women of Influence' award by Real Estate Forum Magazine.
Recipient of the 2008 Athena Award which is given to women who have achieved professional success, helped other women success and given back to their community.
Midwest Real Estate News' Top Women in Real Estate
Recipient of Business Courier's 40 under 40 in 1997
CREW networking award
Branscome also is one of only 10 founding members of the Cincinnati Chapter of CREW Network(CREW). CREW Network's 5,000 members are dedicated to advancing the success of women in commercial real estate and achieving parity in opportunity, influence and power within the industry.
Currently serves on both the Board of Directors and two Fundraising Committees of Boys Hope Girls Hope (BHGH).
Branscome chairs the Foundation Board of Life Success Seminars.
Board Member of the local National Association of Industrial and Office Parks (NAIOP) chapter, from 1995 to 2003, serving as Chapter President in 2000.
Founder, and former President of The Paragon Group, a commercial mortgage banking peer group.
Q10 | Capital Board member and Q10 | Executive Committee member
Vistage Group member, CEO organization.
In 2007 she co-developed and produced "Beyond the Glass Ceiling" a workshop exclusively for businesswomen, which she plans to hold every year due to the response.
Education
Susan is a graduate of Wright State University, Dayton, Ohio with a B.S. in Business Management. She has taken numerous courses with the Appraisal Institute, and holds a Real Estate license in Ohio.
Susan Branscome, President and Founder of Q10 | Quest Commercial Capital Corp, has nearly 30 years of experience in commercial real estate lending and mortgage banking. Following Branscome’s 1998 founding of the company, provides long-term financing for industrial, office, multifamily, and retail projects. Over her career, Branscome has originated more than $2.5 billion in commercial real estate debt. Q10 | Quest Commercial Capital Corp has a current loan portfolio in excess of $600 million.
Branscome manages the Q10 | staff as well as client relationships with more than 25 life insurance companies. These firms rely on Q10 | Quest Commercial Capital Corp to originate commercial real estate loans throughout the region. Commercial real estate owners and developers use Branscome and her team to find the most competitive loan terms available in the marketplace. The firm originates commercial mortgages with institutional investors and borrowers, typically long-term, fixed-interest rate, non-recourse debt.
Past Experience
Prior to starting her own company, Susan was Vice President of Capstone Realty Advisors in Cincinnati, Ohio, where she originated $150 million in commercial mortgage loans for institutional investors including PPM Finance, Allstate, Southern Farm Bureau and Thrivent Financial for Lutherans. Later, during her tenure as Vice President of GMACCM, in Cincinnati, OH, Susan developed 10 new institutional relationships and originated $120 million in commercial mortgage loans. As the first female loan officer in Carillon Advisors company history within mortgage lending, she originated $200 million in commercial mortgage loans throughout the Midwest and Southeast U.S., and managed the Union Central mortgage portfolio performing workout, foreclosure and bankruptcy work. As Assistant Vice President of Bank One, Dayton, OH, she was the first female loan officer within the bank's Commercial Real Estate division.
Industry Entrepreneur
Susan Branscome is one of only two women in the United States who has started her own mortgage banking firm. Of the industry's 5,000 U.S. mortgage banking professionals, less than two percent are women. Due to her refusal to give up in a male dominated field, Susan is among only eight women in the U.S. who are owners in mortgage banking companies, and the only woman owner in Ohio.
Industry Leader
An industry leader regarded as an expert nationally, Branscome has strong client relationships among institutions and real estate owners who appreciate her high integrity and hard work. She is a natural business leader whose career and professional success is mirrored in her civic and community work.
Branscome is consistently invited by industry editors to write articles for local, state and national publications including The Business Courier, Midwest Real Estate News, Apartment Finance Today, Multi-Housing News and Heartland Real Estate Business. Her writing expertise includes topics such as the state of the real estate markets, New Markets Tax Credits, Tenants in Common and Effects of Offshoring business.
Noted National Industry Speaker
Susan has been a featured speaker at the National Association of Industrial and Office Properties (NAIOP) national forums in Orlando and Columbus. Susan recently led a roundtable discussion on Tenants in Common during the national meeting of Commercial Real Estate Women (CREW) Network in Atlanta. During the spring of 2007, Susan facilitated a panel as well as served on a panel at a Chicago seminar hosted by Midwest Real Estate News. In 2007, Branscome was invited by the Mortgage Banker's Association to serve as an expert speaker during their national meeting in San Diego. In addition, Susan speaks several times a year at regional and national Mortgage Banking Association conferences. Locally, she regularly makes presentations on commercial real estate finance for local law firms, accounting firms and the Cincinnati Board of Realtors. In the fall of 2008 Susan spoke at a CCIM function in Cincinnati and conducting a panel at an ICSC event in Chicago. Susan is recognized as a local and national industry leader and expert.
Professional and Community Achievements
Education
Susan is a graduate of Wright State University, Dayton, Ohio with a B.S. in Business Management. She has taken numerous courses with the Appraisal Institute, and holds a Real Estate license in Ohio.
Contact Susan G. at 513-985-2266 or branscome@questccc.com
MIKE WARD
Principal
Michael Ward is Principal for Q10 | Quest Commercial Capital Corp and has 30 years of experience in commercial real estate lending and mortgage banking.
Real estate owners and developers work with Mike to find the most competitive loan terms available in the marketplace. As a production leader, Mike originates commercial mortgages with institutional investors and borrowers, typically long-term, fixed-interest rate, non-recourse debt. Mike has an excellent reputation with borrowers and lenders in working hard and creatively to get the job done.
Past Experience
Mike is well-known to the Cincinnati, Kentucky and Dayton markets as President and owner of the former Vanguard Financial Company, where he grew the loan servicing portfolio from $125 million to $1 billion in just 7 years. Under his leadership, Vanguard developed many strong borrowing relationships and originated or supervised the production of over $800 million in new loan originations. When Vanguard was sold to Fifth Third Bancorp, Mike became Managing Director of Fifth Third Real Estate Capital Markets, which included the merger of W. Lyman Case and Vanguard Finance Company. Mike directed and managed the operations of the combined company of five production offices with 50 employees, including 17 producers.
Professional and Community Achievements
Mike Ward achieved the CMB designation in 1997, the highest designation in the mortgage banking industry.
Since 1983, Mike has originated over $2 billion in serviced loans.
Mike is a recent graduate of Life Success seminars.
Mike is a Community Member of First Church of Christ, Hebron, Kentucky.
Education
Mike Ward is a graduate of The Ohio State University with a B.S. in Finance.
Michael Ward is Principal for Q10 | Quest Commercial Capital Corp and has 30 years of experience in commercial real estate lending and mortgage banking.
Real estate owners and developers work with Mike to find the most competitive loan terms available in the marketplace. As a production leader, Mike originates commercial mortgages with institutional investors and borrowers, typically long-term, fixed-interest rate, non-recourse debt. Mike has an excellent reputation with borrowers and lenders in working hard and creatively to get the job done.
Past Experience
Mike is well-known to the Cincinnati, Kentucky and Dayton markets as President and owner of the former Vanguard Financial Company, where he grew the loan servicing portfolio from $125 million to $1 billion in just 7 years. Under his leadership, Vanguard developed many strong borrowing relationships and originated or supervised the production of over $800 million in new loan originations. When Vanguard was sold to Fifth Third Bancorp, Mike became Managing Director of Fifth Third Real Estate Capital Markets, which included the merger of W. Lyman Case and Vanguard Finance Company. Mike directed and managed the operations of the combined company of five production offices with 50 employees, including 17 producers.
Professional and Community Achievements
Education
Mike Ward is a graduate of The Ohio State University with a B.S. in Finance.
Contact Mike at 513-985-2263 or mward@questccc.com
ROSS MCLAIN
Assistant Vice President
Ross McLain, Assistant Vice President, is an 11-year veteran of commercial mortgage banking with a background covering portfolio management, property valuation, commercial mortgage underwriting and new business development. Ross works on a team with Mike Ward, originating new business. Ross uses his insight on new developments, market trends along with his excellent analytical skills to arrange long-term commercial mortgages with institutional lenders.
Past Experience
Ross worked at Fifth Third Bank from 2000-2003 where he was an analyst in the Real Estate Capital Markets group, and was responsible for market analysis, underwriting, and packaging of new business originated. Ross also tracked new developments and trends in the Greater Cincinnati Real Estate Market, and aided the production staff in their loan originations.
Professional and Community Achievements
In his eleven year career, he has overseen the valuation, commitment, and closing of over 160 loans with a total value of over $680,000,000.
Education
Ross graduated from The Ohio State University in 2000 with a B.S. in both Business and Real Estate and Urban Land Analysis and Marketing. During college, Ross was a four-year letter winner for the Men's Volleyball Team. His senior year, he was voted co-captain of the team, which finished 2nd at the 2000 NCAA National Championships. Ross also served on the Student Athlete Advisory Board, which helped form policies of The Ohio State University, the Big Ten, and the NCAA.
Ross McLain, Assistant Vice President, is an 11-year veteran of commercial mortgage banking with a background covering portfolio management, property valuation, commercial mortgage underwriting and new business development. Ross works on a team with Mike Ward, originating new business. Ross uses his insight on new developments, market trends along with his excellent analytical skills to arrange long-term commercial mortgages with institutional lenders.
Past Experience
Ross worked at Fifth Third Bank from 2000-2003 where he was an analyst in the Real Estate Capital Markets group, and was responsible for market analysis, underwriting, and packaging of new business originated. Ross also tracked new developments and trends in the Greater Cincinnati Real Estate Market, and aided the production staff in their loan originations.
Professional and Community Achievements
In his eleven year career, he has overseen the valuation, commitment, and closing of over 160 loans with a total value of over $680,000,000.
Education
Ross graduated from The Ohio State University in 2000 with a B.S. in both Business and Real Estate and Urban Land Analysis and Marketing. During college, Ross was a four-year letter winner for the Men's Volleyball Team. His senior year, he was voted co-captain of the team, which finished 2nd at the 2000 NCAA National Championships. Ross also served on the Student Athlete Advisory Board, which helped form policies of The Ohio State University, the Big Ten, and the NCAA.
Contact Ross at 513-985-2262 or rmclain@questccc.com
SHIRLEY BONNE
Assistant Vice President
Shirley Bonne is responsible for underwriting and packaging Q10 | Quest Commercial Capital Corp's loans. She is also the company's loan closer and performs many loan servicing duties. Shirley has many years of mortgage banking experience with Procter and Associates in Detroit, and GMACCM. She also has worked with OneAmerica Life Insurance Company and Kentucky Central Life Insurance Company as Division Manager and was a Commercial Appraiser with Willingham Associates in Cincinnati.
Community Involvement
Shirley has been involved with Habitat for Humanity since 2005. She is also an active volunteer in the children’s program at Crossroads Church.
Education
Shirley Bonne is a graduate of Indiana University in Bloomington, Indiana, with a B.S. in Finance and Real Estate.
Shirley Bonne is responsible for underwriting and packaging Q10 | Quest Commercial Capital Corp's loans. She is also the company's loan closer and performs many loan servicing duties. Shirley has many years of mortgage banking experience with Procter and Associates in Detroit, and GMACCM. She also has worked with OneAmerica Life Insurance Company and Kentucky Central Life Insurance Company as Division Manager and was a Commercial Appraiser with Willingham Associates in Cincinnati.
Community Involvement
Shirley has been involved with Habitat for Humanity since 2005. She is also an active volunteer in the children’s program at Crossroads Church.
Education
Shirley Bonne is a graduate of Indiana University in Bloomington, Indiana, with a B.S. in Finance and Real Estate.
Contact Shirley at (513)985-4000 or sbonne@questccc.com
RITA MONTEROSSO
Loan Servicing Manager
Rita is responsible for performing all of the servicing duties for the entire Q10 | Triad portfolio. She maintains the site inspection schedule and is responsible for sending reports to the lenders in a timely manner.
Past Experience
Rita has over 12 years of commercial mortgage loan servicing experience. She worked as a Loan Servicing Specialist for Vanguard Financial with Mike Ward then moved to Fifth Third Bancorp when the company was sold. She was promoted to the Senior Portfolio Specialist with Fifth Third Real Estate Capital Markets until March of 2006 at which time she moved with the team to form Blue Mark Capital, LLC in 2006.
Community Involvement
Rita actively takes part in fundraising events for the Cystic Fibrosis cause.
Rita is responsible for performing all of the servicing duties for the entire Q10 | Triad portfolio. She maintains the site inspection schedule and is responsible for sending reports to the lenders in a timely manner.
Past Experience
Rita has over 12 years of commercial mortgage loan servicing experience. She worked as a Loan Servicing Specialist for Vanguard Financial with Mike Ward then moved to Fifth Third Bancorp when the company was sold. She was promoted to the Senior Portfolio Specialist with Fifth Third Real Estate Capital Markets until March of 2006 at which time she moved with the team to form Blue Mark Capital, LLC in 2006.
Community Involvement
Rita actively takes part in fundraising events for the Cystic Fibrosis cause.
Contact Rita at (513)985-4000 or rmonterosso@questccc.com
MARIE MASTERS
Commercial Real Estate Analyst
Marie Nawrocki is responsible for underwriting and the preparation of full loan submission packages for lenders. She communicates with lenders and borrowers and supports Susan Branscome and the Q10 | Triad team.
Community Involvement
Marie has been involved with Girl Scouts since 2009 participating as an afterschool troop leader. She has also been actively involved with Relay for Life since 2007.
Education
Marie Nawrocki is a graduate of the University of Cincinnati, with a B.B.A. in Real Estate and Finance. While in school, Marie participated in many activities including Theta Phi Alpha Sorority, Delta Sigma Pi Professional Business Fraternity as an attendance team leader, and Alpha Lambda Delta Honor Society as the Director of Social Activities. She also participated in several study abroad programs in Belgium, France, Italy, and Germany. She graduated in 2010 cum laude with honors.
Marie Nawrocki is responsible for underwriting and the preparation of full loan submission packages for lenders. She communicates with lenders and borrowers and supports Susan Branscome and the Q10 | Triad team.
Community Involvement
Marie has been involved with Girl Scouts since 2009 participating as an afterschool troop leader. She has also been actively involved with Relay for Life since 2007.
Education
Marie Nawrocki is a graduate of the University of Cincinnati, with a B.B.A. in Real Estate and Finance. While in school, Marie participated in many activities including Theta Phi Alpha Sorority, Delta Sigma Pi Professional Business Fraternity as an attendance team leader, and Alpha Lambda Delta Honor Society as the Director of Social Activities. She also participated in several study abroad programs in Belgium, France, Italy, and Germany. She graduated in 2010 cum laude with honors.
Contact Marie at (513)985-4000 or mnawrocki@questccc.com
SUSAN ESCHENBACH
Office Manager
Susan Eschenbach is responsible for the organization and coordination of office operations, procedures and resources. She assists with marketing and coordinates special events. Susan has over 10 years of experience in the development, design, operation, and improvement of systems ensuring efficient and effective business operations.
Susan Eschenbach is responsible for the organization and coordination of office operations, procedures and resources. She assists with marketing and coordinates special events. Susan has over 10 years of experience in the development, design, operation, and improvement of systems ensuring efficient and effective business operations.
Contact Susan at 513-985-4000 or seschenbach@questccc.com
